Product Manager 


Are you an innovative and creative B2C Digital Product Manager looking for a new and exciting challenge?  Do you enjoy a hands-on approach whilst considering high-level strategy and planning? If you’re commercially savvy, digitally adept, and revenue focused – read on!

We’re looking for someone to own and evolve our new customer portal which delivers a number of key services direct to our customers. Our vision is for this portal to become our customers' one-stop-shop for all their financial needs, and will help us on our digital transformation journey.  

This is a brand new position within the business; it's a very hands-on role that will see you operating as a combination of Product Manager and Product Owner -setting the vision, strategy, and roadmap for the platform, whilst also working closely with the Development and Marketing teams on the day-to-day tasks.

What you'll do

  • Defining and managing the product lifecycle and roadmap, setting the strategy, and working with the technical teams to define and write clear technical requirements
  • Monitoring product performance through the use of analytics to ensure continuous product improvement
  • Communicating with all departments to ensure all teams and individuals across the Group are engaged with changes
  • Be heavily involved in regular scrum meetings, participating in and leading sprints when required
  • Acting as the primary source of information and expertise for the product internally
  • Taking responsibility for ensuring the most up to date technical and product knowledge is circulated internally
  • Conducting competitor reviews to ensure our customers' experience is developing alongside their needs and expectations, as well as competitor improvements
  • Keeping up to date on digital and technological advances in the market to assess what can be used to improve and evolve our product
  • Translating analytical findings into actionable insights, business actions, and recommendations

After migrating all our existing customers onto the portal, we’ll be looking to double our customer base over the next 12 months.  We have a huge consumer market to approach directly - we need you to bring fresh ideas into the mix and champion the success and vision of this product, both internally and to our customers.

As a natural collaborator, you’ll work closely with business stakeholders, project managers, and business analysts, and will engage with staff across all departments and levels.

What you'll need

You’ll be an experienced Product Manager, at home within a technical environment, and used to working alongside software development teams using agile/scrum methodology.  Equally, you’ll be able to demonstrate experience of successfully taking your products to market, direct to the consumer.

Your background will include managing digital B2C products. You’ll know your products inside and out and will have a naturally inquisitive mind within a commercial head to always drive your products forward, widening your customer base/revenue opportunities.

You’ll be comfortable within a continuous release/improvement system, and will be able to confidently and articulately present and drive meetings with colleagues and senior stakeholders.  Our business is very fast-paced; you’ll be confident taking responsibility for urgent changes, with strong problem-solving and critical-thinking skills. 

Overall, we're looking for a highly collaborative, commercial, and creative individual to join our team at this exciting time!   

What you'll get in return

Along with a competitive salary, you’ll get the opportunity to work in a progressive and fast-paced business with new technologies.

Our benefits include 22 days holiday (which increases with length of service), pension scheme, a healthcare cash plan and professional study support.

At the moment we’re primarily working remotely and it’s likely that this will continue for the length of this contract, however there will be a requirement to attend the office once or twice a week.

If this sounds like something you'd be interested in, apply now – we’d love to hear from you!

Apply Now

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Product Manager

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