Do you have what it takes to be a Systems & Operations Administrator?!
Are you working in a support helpdesk role and fancy something a bit different that you can make your own? Or maybe you’re in an admin position where you look after the internal system and want a bit more autonomy?
If you have a naturally inquisitive and intuitive nature, love working in a fast-paced and dynamic environment, and enjoy a mix of working with people, processes and technology, this may be the role for you!
At IN-SYNC, we’re passionate about helping self-employed people with their finances and making sure they get everything they’re entitled to; one of our newest products is providing van finance that’s actually affordable and isn’t just based on credit rating. This now joins a host of products and services we provide to our clients including cash advances, tax submissions, VAT returns, and more!
We're now looking to recruit a Systems & Operations Administrator to support our vehicle finance and cash advance products, both of which utilise systems from external providers, alongside our own bespoke (and ever-evolving) internal CRM.
As the Systems & Operations Administrator, you'll be responsible for the day-to-day management of these external software platforms, acting as they key point of contact for all internal queries and ensuring the ongoing maintenance and development to ensure they remain fit for business needs.
You'll be acting as the first-line response to queries from internal stakeholders regarding issues with the systems, you’ll provide bug fixes where possible or escalate to the external provider where necessary. You’ll recognise the importance of a quick solution to solve an immediate issue, along with the need for a long-term change of process or system update to avoid repeat issues and fully enhance all possible efficiencies.
What you'll do
What you'll need
Although not essential, it would be beneficial if you also had: